Our motors can be used with the following garage doors:

• Swing up doors, rail-mounted

• Sectional roll up doors

 The first remote control is programmed from step 1-5. Every additional remote control is only programmed from step 2-5.  

You can change the programmed routes according to the installation instructions. That way the programmed route can be overridden.

The red LED light shows that the motor is ready to operate. No need to worry!

All garage door motors can be enhanced with one or more operating elements.

You will need at least 1.4 inches between the garage door and the garage ceiling in order to mount the garage door motor without any problems.   

The remote controls can be found under the cover of the motor head unit for security.

In an open field the range of the remote controls goes to approx. 65 feet. In order to improve the range, we recommend our outdoor antenna (It. No. 60014). With this antenna an extra 22-23 feet can be gained.

There is a choice between a Mini and Maxi system for the tubular motors. The Maxi motor is for a 6 cm octagonal shaft and the Mini motor is for a 4 cm octagonal shaft.

The motor can be built in the shaft to the left or right.

There are special shaft adapters that can be used to combine both systems. This can be found on our Online Shop under Item Number 27700. 

Each screw is responsible for only one direction of rotation. The direction of the shaft determines which screw is necessary for each end point.

The keypad was incorrectly connected. Please let all electric work be done by a specialist.

The possibility to do this is available at all times. With our standard tubular motor, it is important to be sure that the right screw is turned. Additionally, it is important to note that the case must be opened.

In this case we recommend contacting our customer service to more clearly explain the problem so we can help you find the appropriate solution.

You have the possibility to get extra parts for your rolling shutters at all times. Customer service would gladly help you with this request. Alternatively, you can also see and order all extra parts in our Online Shop. Please understand that for insurance reasons we do not ship extra parts from inside the motor.

To best answer this question, please use our product comparison. Here you can find all relevant technical information shown on a table. Our product comparison can be found for every item when you click the “compare” checkbox. Please select at least two products from the same product department to start the comparison. Please take note that the tubular motor needs a certain load. Therefore, please do not choose a motor that is too powerful.

To reprogram your premium tubular motor you need to turn off your electricity for at least 5 seconds. You can find these steps in your installation instructions on page 21.