Customer Service

Questions about our products? We are here for you!


+49 (0) 271-89056-444

Mon.-Fri.: 7:30 am - 9:00 pm
Sat.: 8.00 am - 2.00 pm


Since the founding of the Alfred Schellenberg GmbH in 1984, we’ve relied on innovative and do-it-yourself friendly products for windows, doors and gates. In the product area of roller shutter drives, roller shutter accessories and insect protection, we hold a leading market position. Our years of expertise form the basis for all the successful establishments of our home automation and smart home products.

As a DIY supplier, we offer specific do-it-yourself products to a wide range of users. We focus on developing innovative and DIY-friendly products by intensive discussion with business and sales partners, as well as employees and customers so that we can optimally meet the needs of the market. All well-known German hardware stores and mail order companies appreciate our reliability. Craftsmen and DIY enthusiasts trust in our products and benefit from the Schellenberg customer service, assembly service as well as our spare parts and repair department.

With a young team and a sustainable corporate management, we steer our worldwide purchasing and sales activities from the head office of the Alfred Schellenberg GmbH in Siegen. Our motivated employees, from apprentices to managers, are here to ensure quality and continuous development of our products in order to make your life within your own four walls easier.

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